Privacy Policy
Last updated: May 2026
1. Introduction
This Privacy Policy explains how TSMTX Solutions Private Limited, operating the platform InstaTax.ai, collects, uses, stores, discloses, and protects your personal data when you use our mobile application, website, or any other related service (collectively referred to as “the Platform”). By using InstaTax.ai, you agree to the practices described in this Privacy Policy and consent to the collection and use of your information as set out below.
2. About the Company
TSMTX Solutions Private Limited is a company incorporated under the laws of India with its registered office at KGB Kalpataru, Gotalgram, Balianta, Balakati, Khordha, Odisha, India, 752100. You may contact us at contact@instatax.ai. We are committed to protecting your privacy in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023.
3. Scope of this Policy
This Privacy Policy applies to all users who access or use the InstaTax.ai mobile app, website, and related services, including clients availing legal, compliance, taxation, or information technology services. It does not extend to any third-party websites or applications linked through our Platform.
4. Information We Collect
We may collect personal information such as your name, email address, phone number, residential or business address, government identification details including PAN, Aadhaar, GSTIN, or CIN, and professional credentials where applicable. We may also collect documents and legal records that you upload while using our services. Financial details such as payment reference IDs, transaction numbers, or order IDs may be received through secure payment gateways. We do not store complete credit card, debit card, or UPI credentials on our servers.
5. Technical and Service Data
Technical information such as your IP address, device type, browser, operating system, and app version may be collected automatically. We also use cookies and analytics tools to enhance your experience and understand usage patterns. Service-related data such as client instructions, case details, or project information may be collected to facilitate service delivery.
6. How We Collect Information
Your information is collected directly from you when you register, submit details, make payments, or upload documents. Some data may be obtained automatically through cookies or analytics, and in certain cases, from third-party partners such as payment gateways, government APIs, or verification agencies.
7. How We Use Your Data
We use your information to deliver our services efficiently and lawfully. This includes providing legal, compliance, and IT services; processing payments securely; verifying identity and preventing fraud; filing statutory forms and documents on your behalf; sending updates, invoices, and service notifications; complying with regulatory obligations; and improving the quality of our services through analytics and feedback.
8. Legal Basis for Processing
Your data may be processed based on your consent, the necessity to perform a contract, our legal obligations, or legitimate business interests such as maintaining system integrity and service improvement.
9. Cookies and Tracking Technologies
Cookies and similar technologies are used to personalize content, remember preferences, and analyze user interactions. You may choose to disable cookies in your browser settings, though this may affect some features of the Platform.
10. Sharing of Information
We do not sell or rent your personal data. Information may be shared with trusted third parties only where necessary. This includes payment partners like Razorpay or Paytm for transaction processing; professional associates such as lawyers, chartered accountants, or company secretaries bound by confidentiality obligations; government authorities for statutory compliance; and cloud or technology service providers for data hosting and analytics. All third-party partners are required to maintain adequate data protection standards.
11. Data Retention
Data is retained only for as long as necessary to fulfil the purposes outlined in this policy and to comply with applicable laws. Statutory and tax records may be stored for up to seven years. Your data is stored securely on servers located in India or jurisdictions with adequate data protection safeguards.
12. Data Security
We employ industry-standard security measures, while we take all reasonable precautions to protect your information, no system can guarantee absolute security.
13. Your Rights
Under the Digital Personal Data Protection Act, 2023, you have the right to access, correct, or delete your personal data, withdraw consent, restrict processing, and lodge complaints regarding the handling of your data. To exercise these rights, please contact our Grievance Officer at grievance@instatax.ai.
14. Children's Privacy
Our Platform is not intended for individuals under the age of eighteen, and we do not knowingly collect personal data from minors. If any such data is discovered, it will be deleted immediately.
15. International Data Transfers
If your data is transferred or processed outside India, we ensure that adequate data protection measures are in place as required by applicable laws.
16. Legal Disclosures
We may disclose personal information when required by law, court order, or governmental authority, or when necessary to protect our rights, users, or public safety, or to enforce our Terms of Service.
17. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will be posted on our website with the updated effective date. Continued use of the Platform after any change constitutes your acceptance of the new terms.
18. Consent
By using InstaTax.ai, registering on our Platform, or providing information voluntarily, you consent to the collection, use, storage, and disclosure of your personal data as described in this Privacy Policy.
19. Limitation of Liability
While InstaTax.ai strives to maintain the highest standards of confidentiality and data protection, we are not responsible for any loss, unauthorized access, or breach occurring beyond our reasonable control, including actions involving third-party links or external websites.
20. Contact Us
For any questions, concerns, or complaints regarding this Privacy Policy, please contact: TSMTX Solutions Private Limited Email: privacy@instatax.ai